Banfield Pet Hospital at 10210 59th Avenue Southwest in Lakewood, Washington

Customer Reviews about Banfield Pet Hospital

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  My dog fell down the stairs of our new house yesterday. He seemed fine that evening and during the morning. There was a little hitch in his step, but who wouldn't be a bit uncomfortable after that. By afternoon he still wasn't feeling well and was limping on his hind leg. I called this office to see if that had any available appointments. I was told to bring him in and they would fit him in. Once there the woman at the desk was helpful. We waited for a tech to do triage. When the tech came to see Owen she had us walk him away and to her to check his gait. She didn't see the obvious limp and asked us if that is how he usually sways. Seriously? Why would I bring in my dog if he always walked this way. She had us walk him away and back again and says " well looks like he's moving fine". She didn't even put her hands on him to check for sore spots or to see if his leg had limited mobility. She goes off to talk to the vet and comes back to tell us they have no openings to see him until May or I can call in the morning on the off chance there is a cancellation. What a giant waste of time. In the 2 hours I wasted in traffic and in the waiting room I could have been seen at a real vet office. Instead my dog can now not put any weight on his hind leg and is moaning in pain. Luckily an office near by is going to get him in to be seen and actually evaluate him. The only bright point of the whole tragic ordeal was the reception being an absolute wonder with my 2 year old son.
  May 22, 2017

  by Joanna Rasmussen

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About Banfield Pet Hospital in Lakewood